Summary:

Technology executive with 30 years of experience in diverse disciplines, including efficient computer and network infrastructure support, effective business systems development, and appropriate risk mitigation strategy and implementation.

Experience:

Major Outsourcer

Account Services manager, involving a diverse set of assignments as key functional areas were transitioned into sustainable solutions.

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During initial transition of client data center into outsourcing organization:
◊ Facilitated and encouraged staff transition, resulting in high initial retention rate
◊ Managed vendor contract information transition
◊ Managed service delivery for non-standard mainframe until platform retirement

Managed and performed billing data gathering, validation, and reporting for the monthly consumption billing invoices:
◊ Drove timely and accurate source data from multiple delivery teams
◊ Correlated and reconciled source data with key classification data
◊ Worked closely with client corporate and business unit IT staffs to provide sufficient billing information to validate usage and facilitate management decisions from data

Assumed various security compliance responsibilities:
◊ Managed development, execution, and remediation of AUP audits in support of client Sarbanes-Oxley compliance
◊ Facilitiated transitions from client-designed processes towards standard processes in areas of security advisory deployment, compliance governance, server change management
◊ Coordinated efforts as needed to meet internal security compliance requirements
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Major Entertainment Company

Director within multi-site corporate data center supporting multiple lines of business. Responsible for staff providing: (a) systems programming and database administration on a variety of platforms; (b) automation and service support systems; (c) logical access administration and incident detection; and (d) disaster recovery and infrastructure continuity consultation, planning, and implementation.

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◊ Redesigned and refocused disaster recovery and site continuity planning for major data centers
◊ Drove Year 2000 preparations for data centers, coaching all data center clients, to ensure assessment and remediation of all applications, utility software, hardware, and facilities, resulting in a flawless century change
◊ Negotiated numerous large hardware and software contracts, anticipating and achieving significant future cost savings from contracts
◊ Formed and directly managed the first UNIX technical support team within the primary data center, proving the viability of retraining mainframe staff for UNIX systems support
◊ Consistently maintained low turnover for direct staff and for second level staffs
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Midsized Chemical Manufacturer / Distributor

Group Director for specialty chemical manufacturer and pool products distributor.

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◊ One of five executives who created a new multi-state distributor subsidiary; active in strategy development, acquisitions, and operations, with specific responsibility for all IT-related efforts and staff
◊ Proposed and implemented a mainframe “swap” with a sister company and international headquarters, resulting in projected $200,000 savings for the chemical manufacturer and $1.3 million overall for the conglomerate
◊ Supported and participated with V.P. Administration in conducting operational planning process across all groups within the division
◊ Convinced manufacturing executives of the value of an MRP software package, and led team in assessing, procuring, justifying, and implementing the company’s first MRP software package
◊ Championed a multi-disciplinary task force to study information flow for sales staff, resulting in laptop implementations
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Mainframe and Midrange Computer Vendor

Provided systems support and consultation for wide variety of computer products for customers within Georgia and eastern Tennessee.

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◊ Directed the benchmark testing for a multi-mainframe proposal
◊ Worked with sales staff in pre-sales and post-sales efforts; specifically chosen to coach less experienced sales representatives
◊ Led the installation and conversion of a customer to a small mainframe, and the installation of numerous minicomputers and data entry systems
◊ Designed and implemented custom communications facilities at several sites to meet unusual customer requirements
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Education:

B.S. in Information and Computer Science, Georgia Institute of Technology